The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Service disruptions caused by the Canada Post labor dispute are no longer in effect. While service has resumed, there may still be delivery delays into early 2019. Mail will still move and be delivered but will experience delays from normal delivery times. How long the delivery delay will be is unforeseen. I can not guarantee a delivery date.
Delivery times vary depending on your location and the shipping method you choose. Estimated shipping times are listed on the shop's main page under "Announcements" and in the shipping policies.
Within Canada is approx. 4-10 business days and to the USA approx. 10 to 21 business days, this delivery time is based on standard shipping (slowest). Shipping upgrades are available during the checkout process.
Once I ship the item the delivery time is in the hands of the Postal Service. I have zero control over how long the postal service takes to deliver a package. The postal service does not consider a package lost until 30 days has past.
No. This is the time allotted for me to process your order and have it ready for shipping.
My vinyl decals will adhere to most smooth, non porous surfaces. Walls painted with Low VOC, Teflon, and other similar paints are designed to be "non-stick" and the vinyl may not adhere. If you are unsure please send me a convo and I can send you a test decal. Before applying a decal to any painted surface be sure to all the paint time to cure. On walls it is recommended to wait 3 weeks after painting before applying decals. For wood signs it is best to wait 24-48 hours. The longer the better.
With each order I include a test/practice decal and application instructions.
Once the decal is applied to the glassware it is hand washable in warm water. They are not dishwasher safe.
All decal sizes are listed as an overall dimension (+/- 0.5”)from the highest point to the lowest point and the points from farthest left to farthest right.
Yes, some of our decals do come in two or more colour combinations. You may request your custom decal to be more than one colour as well. There is an additional charge if the decal is done in two or more colours.
Since each colour has to be cut separate your decal will arrive with each piece/colour separate. Meaning; if you ordered a decal that said "Hello Sunshine" and wanted "Hello" in Black, and "Sunshine" in yellow, you would receive two decals; the Black Hello and the yellow Sunshine. It would not come as one decal as each colour is separate, and will have to be applied separate.
Orders will be shipped to the address you have on your Etsy Account, as they appear on the order I receive. Please check your address prior to submitting an order and upon checkout! Anything returned to me due to an incorrect address will result in new shipping charges, which will be the responsibility of the buyer. There will be no refunds on missing packages due to an incorrect address. Once a package is returned to me, you will be refunded the purchase price, minus the actual shipping charge, as the Postal Service was paid for attempting to ship the package. Actual shipping charges may be higher than what you paid and are non refundable.